Due to the COVID-19 crisis and state-mandated business closures, we are experiencing delays in our fulfillment timelines. Please rest assured you will receive your prize or reward as soon as we can resume fulfillment and shipment operations. We sincerely appreciate your patience during this time.
Physical rewards will be shipped within 2–4 weeks from redemption and digital rewards should arrive in your email inbox within 72 hours of redemption. Please make sure to check your junk folders — sometimes these messages are filtered there! If it’s been longer than that, fill out the form below. You and your cat deserve those rewards.